Privacy Policy for JoojBank App

JoojBank ("we" or "us") is committed to protecting your privacy. This Privacy Policy describes our practices regarding the collection, use, and disclosure of information we collect from users of our JoojBank mobile application ("App").

Information We Collect

We collect the data only when you create an online account with the app. This is to ensure that you have access to the data in any case that you lose it on your device. In case you created an online account, here are the guidelines on how we process your data. We process identification personal data that you provide to us when you create an account and fill in forms during the registration process. To register into the app, you are required to provide us with your email which allow us to identify the registered user of our app. You need to also create a password which protects your data inside the app. When you choose to log into the App using your Google or Facebook account, we will receive some of your Google account information or Facebook account information in the extent corresponding to your Google/Facebook privacy settings. We are receiving from those services your email. The data that are stored on our servers includes your challenges, denominations, deposits, total savings, currency, streaks, total savings for an interval, total goal for the interval, etc. We only store data that are relevant to the goal of restoring your challenges data in case you lose it. Personal Information: We may collect personal information such as your name, email address when you sign up for an account or contact us for support. Usage Information: We DO NOT collect information about how you use our App, including the pages you visit, the time and date of your visit, the amount of time you spend on each page, and the actions you take while using the App. Device Information: We DO NOT collect information about the device you use to access our App, including the device's model, operating system, and unique device identifier. How We Use Your Information When you use the app we collect details as how you use our app, in order to provide you a better service. Those data are collected by analytical tools – Fabric, Google Analytics, Google Firestore, etc. We require you to grant read and write permissions for your external storage in case that you want to use the export to CSV feature. This is so that you can store the generated CSV file onto your device. Permissions are opt-in and you can always change your setting in your mobile device in Settings – Apps – Permissions section. We may use the information we collect for the following purposes: To communicate with you: We may use your information to communicate with you about our App, including updates, new features, and promotions. We do not share your personal data with any third party. Apart from that, users’ personal Information may be visible to our technicians and IT staff when they are troubleshooting and analyzing data import errors and other technical errors that may occur during use of the services. Where you wish to obtain a Premium feature of our App, the payment service providers will collect information necessary in order to process the payment for our Services. We do not process information about your credit or debit card, as the payment is processed via App Store account for iOS users or Google Play account for Android users. We identify you in our system via your Apple ID or Google ID, which is a digital code. We do not obtain your identity information that you provided to Apple or Google. Children’s Privacy These Services do not address anyone under the age of 13. I do not knowingly collect personally identifiable information from children under 13. In the case I discover that a child under 13 has provided me with personal information, I immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact me so that I will be able to do necessary actions. Your Choices You may update or delete your personal information by contacting us at [email protected] . You may also disable cookies in your browser settings. Contact Us If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at [email protected]. Changes to this Privacy Policy We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on our website.